The following Terms and Conditions apply to all design services including Visual Brand Bundle Packages (Seed, Sprout, and Flourish) provided by Bulb Graphics, LLC. By purchasing graphics services from Bulb Graphics, LLC, you agree to the terms and conditions outlined below.
1. Payment Terms
Deposit: A non-refundable deposit of 50% of the total estimated cost is required upfront before any design work begins.
Final Payment: The remaining balance is due upon the client’s approval of the final design and prior to the delivery of any final files. By making the final payment, By making this final payment, the client confirms that he or she approves the most recent designs presented by Bulb Graphics and is ready for the delivery of their final files.
Non-Payment: If the remaining balance is not received within 30 days of design approval, Bulb Graphics, LLC reserves the right to charge a late fee of 5% of the total project cost for every 30 days past due.
Cancellation: If the project is canceled by the client at any stage, the initial deposit is non-refundable, and the client will be billed for any additional work completed up to the date of cancellation.
2. Revision Policy
Definition of an Editorial Round: One editorial round is defined as one email submission from the client containing up to 15 requested revisions. Each email counts as a separate editorial round, regardless of the number of changes requested within that email.
General Revision Policy: All design projects, including but not limited to visual brand bundles, logos, business cards, single-page or double-sided designs, large-format designs, multi-page layouts, and digital assets, follow the same revision guidelines.
Design Revisions: Each design service comes with a specified number of revision rounds, as detailed in the initial estimate/quote. Additional editorial rounds beyond this amount will incur charges at the standard hourly rate.
Unused Revisions: Any unused revision rounds at the conclusion of the project are non-transferable and cannot be applied to future projects or services.
3. Deadlines and Timely Submissions
At Bulb Graphics, LLC, we are committed to meeting agreed-upon project deadlines and delivering high-quality design services. To ensure a smooth and timely workflow, it is essential that clients provide feedback and revisions within three (3) days of receiving design compositions (comps). Delays in submitting feedback may result in extended timelines or missed deadlines.
Bulb Graphics, LLC shall not be held responsible for any missed deadlines or project delays caused by the client’s failure to provide timely feedback, approvals, or necessary materials. In such cases, the original deadline may be adjusted to accommodate the delay, and additional fees may apply if expedited services are required to meet a revised schedule.
4. On-Site Services
Travel for On-Site Headshots: Bulb Graphics, LLC will travel to local commercial businesses within the Greater Atlanta, GA area for on-site headshot sessions during standard daytime business hours.
Designated Location: If the client does not have a commercial location, Bulb Graphics may arrange events at a designated location, such as “Headshot Days,” where clients can schedule appointments for a specific time throughout a specified day.
Travel Fees: Any travel fees outside the Greater Atlanta area will be billed separately and must be approved by the client in advance.
5. Printing Services
Exclusions: Printing is not included in any bundle package.
Support: Bulb Graphics, LLC provides virtual support for printing processes, including delivering print-ready files and troubleshooting issues with third-party printers.
Responsibility: Clients are responsible for any printing costs and coordinating with third-party printers.
6. Ownership and Rights
Intellectual Property: Bulb Graphics, LLC retains ownership of all design work until full payment is received.
License: Upon receipt of final payment, the client is granted a non-exclusive, perpetual license to use the final designs for the agreed-upon purposes.
Credit: Bulb Graphics, LLC reserves the right to include completed projects in portfolios, marketing materials, and case studies, unless otherwise agreed upon in writing.
7. Limitation of Liability
Bulb Graphics, LLC will not be liable for any indirect, special, or consequential damages arising from the use or inability to use the designs provided.
The client’s approval of designs confirms the accuracy and appropriateness of the final files for their intended use. The client assumes all responsibility for final proofs and any errors in the materials once approved.
8. Dispute Resolution
Arbitration: Any disputes arising from these terms or the services provided will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Location: Arbitration will take place in Atlanta, Georgia, and each party will be responsible for their own legal fees.
Governing Law: This agreement is governed by the laws of the State of Georgia, without regard to its conflict of law provisions.
9. Confidentiality
Bulb Graphics, LLC agrees to keep all proprietary information provided by the client confidential and will not disclose any project details to third parties without the client’s consent.
10. Amendments and Modifications
These terms may be updated periodically. Clients will be notified of any significant changes in writing. Any amendments will not affect ongoing projects unless mutually agreed.
By purchasing design services from Bulb Graphics, LLC, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you have any questions or concerns, please contact us before proceeding with your purchase.
11. Specific Bundle Services
- Logo Design
Client will receive three design options to choose from. All logo options must represent the same business per bundle. The client chooses one of those options, with up to three rounds of revisions. One round of revisions is equal to one email, which can include up to 10 changes. Additional revisions beyond three emails will be billed at Bulb Graphics’ hourly rate. The approved logo will be delivered electronically in up to five different file formats.
- 2-Sided Business Card Design
One design option provided per side, representing the same business per bundle, with up to one round of edits. Additional revisions beyond the included round will be billed at Bulb Graphics’ hourly rate. The final design will be delivered in up to three print-ready formats electronically.
- Style Guide Snapshot
Includes a summary of the visual brand with up to five colors (hex codes), an image of the existing logo, and up to two font families based on a visual brand assessment. The approved Style Guide Snapshot will be delivered electronically as a PDF.
- QR Codes (Website/Social)
QR codes will be provided electronically and represent the client’s preferred online locations (e.g., website, social media page).
- Double-Sided One-Pager Design
Design size: 8.5 by 11 (optimized for print) or 1080 by 1920 (optimized for digital). One design per side, representing the same business, with up to two rounds of edits. Additional revisions beyond the included rounds will be billed at Bulb Graphics’ hourly rate. The final design will be delivered electronically in up to three formats.
- Professional Head Shots
Taken at a predetermined location, such as the client’s office or a space offered by Bulb Graphics. Multiple photos will be taken, and the client chooses the number outlined in the package for retouching (e.g., two for Sprout, five for Flourish). Final photos will be available for download.
- Social Media Profile & Cover Design
Includes design of up to two elements per platform (e.g., profile and cover for Facebook, Instagram, LinkedIn). Each design must represent the same business per bundle, with up to two rounds of edits. Additional revisions beyond the included rounds will be billed at Bulb Graphics’ hourly rate.
- Email Marketing Designs
Templates created within email marketing apps (e.g., Mailchimp, Constant Contact) and customized based on existing app parameters. Includes up to two rounds of edits. Additional revisions will be billed at Bulb Graphics’ hourly rate.
- Digital Business Card
The digital business card will be designed to match the visual brand style guide parameters as much as possible, but may not exactly replicate a printed business card. Requires installing a digital business card app (e.g., Hi Hello).
Note: Printing is not included in any of the bundle services.